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Air France Refund & Compensation Guide

Air France flight delay compensation. Air France flight cancellation compensation. Learn how to get full refund from Air France, refund policy specifics and how to claim Air France compensation online.

PASSENGER RIGHTS IN THE EU / UK

Regulations EC261 / UK261

Air France is a French airline, headquartered in Tremblay-en-France. When it comes to air passenger rights, there are two regulations that apply to most Air France flights – EC261, the EU flight compensation regulation, and the UK261  (its UK counterpart). Every time an Air France flight is late, cancelled or overbooked, you may be entitled to EU flight compensation. Don’t forget to file a claim!

EU and UK air passenger rights laws are practically identical.

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SITUATIONS WHEN YOU CAN GET COMPENSATION FROM AIR FRANCE

Have You Experienced Any of This?

Flight information screens

Flight Delay

Person at the airport

Flight Cancellation

View from the airplane

Denied Boarding

Man with a suitcase at the airport

Air France Flight Delay Compensation


ELIGIBILITY:

all passengers (includes infants)

Every time your Air France flight is late, you may be entitled to compensation. This applies to all flights that are 3+ hours late at the destination, and whenever the delay is due to airline’s fault. For example, Air France staff strikes are considered Air France’s fault, not something unavoidable. You can get up to 600 euro per person.

Euro banknotes - small

Air France Refund For Cancellation


ELIGIBILITY:

all passengers (includes infants)

Flight cancellation rules are very specific. Every time a European airline cancels a flight, a new flight or full refund must be offered. You have a right to choose whatever suits you the best. The same applies to all flights departing and arriving in Europe (EU, EEA, UK). Whenever that happens less than 14 days before the departure, you may also have a right to EU flight cancellation compensation.

How Much Can You Claim?

€250

SHORT-HAUL FLIGHTS

Up to 1,500 km

€400

MEDIUM-HAUL FLIGHTS

1,500 – 3,500 km

€600

LONG-HAUL FLIGHTS

More than 3,500 km